Cancellation & Refund Policy

Cancellation & Refund Policy

Air ticket

All Tickets are subject to cancellation charges specific to each sector. Related details are available at our offices and airport ticket counters.
Please refer to airline specific amendment and cancellation policy while using BookandGo Services. You may be required to directly contact the nearest airline office (of the concerned airline) to get your reservation cancelled.
Any change to a confirmed ticket issued - including cancellation, postponement, and change of itinerary - must be done at least four hours before a flight.
No Refund in case of cancellation of confirm tickets within one hour of departure or No-show.
To amend/cancel your ticket, call us or mail us.
For all cancellation of domestic & International flights a standard charge of Rs. 1000 per person per person/ per PNR, over and above the airline's own cancellation charge will apply.
For rescheduling of domestic & International flights, we will charge Rs. 500 per person per sector as standard rescheduling charges.

Reservation Policy

Confirmation of Hotel booking / Tour Package is subject to the remittance of 50% of the total Hotel / tour cost in advance and rest to be paid prior to the commencing of the hotels / tours so as to protect all arrangements on definite arrival basis.

Cancellation & Refunds

30 days before the commencement of the tour / hotel : 20% of the tour cost will be levied.
15 days before the commencement of the tour / hotel : 35% of the tour cost will be levied.
Less than 15 days before the commencement of the tour / hotel : 50% of the tour cost will be levied.
Less than 07 days before the commencement of the tour / hotel : 100% of the tour cost will be levied.
No refund is entitled “ for no shows “
100% cancellation charges/ No Refund
Above policy is applicable for peak season/holidays/special deals/promotional offer by Hotel.